FAQ

Do you offer free shipping?

Yes, shipping is free for all orders over €49.90 . For orders under this amount, shipping costs will be calculated at checkout.

How long will it take to receive my order?

Delivery times vary depending on the destination: orders are generally processed within 24/48 business hours and delivered within 2-5 business days via express courier.

Can I pay in installments?

Yes, we offer the option to pay in three interest-free installments via PayPal. Simply select the "Pay in 3 installments" option at checkout.

What payment methods do you accept?

We accept payments with major credit and debit cards ( Visa , Mastercard , American Express ) and through secure digital platforms such as PayPal , Apple Pay , and Google Pay . All available methods are listed on the checkout page.

How can I contact you for assistance or complaints?

You can contact us at any time using one of the following contact details:
Email: info@faceshop.it
Telephone: +39 081 19172597
Mobile / WhatsApp: +39 351 939 2005 Or write to us at our office: Via San Sebastiano, 29 – 80134 Naples, Italy